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About this course
The knowledge qualification for fire door maintenance teams
The NFAQ Award in Fire Door Maintenance provides the knowledge foundation required to carry out routine servicing, repair and component replacement on fire-resisting door assemblies — in a way that keeps those assemblies within their certified performance specification.
Maintenance is one of the most common routes by which fire door performance is inadvertently compromised. A hinge replaced with an untested equivalent, a seal swapped for a similar-looking product, a closer adjusted beyond its specified range — each of these actions can silently void the certification of an otherwise compliant door. This course explains why, and what correct maintenance practice looks like.
The course covers the legal duty to maintain fire doors under Article 17 of the Regulatory Reform (Fire Safety) Order 2005, the technical requirements for compliant repair and replacement, how to identify defects and prioritise remediation, and the documentation required to demonstrate that maintenance has been carried out correctly. Fully online and self-paced, with six months access from enrolment.
What you'll learn
Learning outcomes
By the end of this course you will be able to:
Explain the legal duty to maintain fire doors under Article 17 of the FSO 2005
Identify the components of a fire door assembly and explain how each contributes to fire performance
Carry out a pre-maintenance assessment to identify defects and prioritise work
Replace seals, strips and threshold components using manufacturer-specified equivalents
Service and adjust hinges, self-closing devices and locking hardware compliantly
Apply the repair versus replace decision correctly, knowing when a door must be referred for replacement
Produce compliant maintenance records that satisfy FSO and FS(E) Regulations 2022 obligations
Course content
Each module ends with a short knowledge check. Work through the course at your own pace and return to any module at any time within your six-month access window.
Understand why fire door maintenance matters, who is legally responsible for it, and what the consequences are when it is not carried out correctly.
- How fire spreads and why compartmentation depends on maintained fire doors
- The Regulatory Reform (Fire Safety) Order 2005 — Article 17 maintenance duty
- Who is the Responsible Person and what do they require of maintenance teams?
- The Fire Safety (England) Regulations 2022 — quarterly and annual check requirements
- The Building Safety Act 2022 and competence expectations for maintenance operatives
- Consequences of poorly maintained fire doors — legal, regulatory and life-safety
A clear understanding of every element of the fire door assembly — what it does, how it contributes to fire and smoke performance, and what happens when it is defective or incorrectly replaced.
- The door leaf — construction, core composition and certification label
- The door frame — rebate, threshold and relationship to gap performance
- Intumescent strips — how they work and why specification matters
- Smoke seals — types, function and correct installation
- Hinges — minimum three, fire rating and weight matching
- Self-closing devices — types, power classification and fail-safe requirements
- Glazing, ironmongery and signage — what is and is not compliant
Before any maintenance work begins, a systematic assessment of the door is required to identify all defects, understand their severity, and plan the maintenance task correctly.
- Reviewing available documentation — what to check before you start
- Systematic visual assessment — both faces and all four edges
- Measuring gap tolerances — correct technique and acceptable limits (3mm)
- Testing the self-closing device — the multi-angle test
- Classifying defects by severity — Critical, Major, Minor
- Identifying when a defect is beyond maintenance and requires specialist assessment
- Recording pre-maintenance condition — photographic evidence best practice
The most frequently performed maintenance tasks on fire doors involve seals and strips. Doing this work correctly — with the right products, in the right positions — is critical to preserving the door's certified performance.
- Verifying the correct seal specification before ordering replacements
- Removing and replacing intumescent strips — groove preparation and fitting
- Removing and replacing smoke seals — brush seals, compression seals and drop seals
- Why 'similar' is not good enough — specification must match test evidence
- Minor surface repairs to the door leaf — compatible materials only
- What leaf damage cannot be repaired and must be referred for replacement
- Checking gap tolerances after seal replacement and adjusting if needed
Hardware maintenance and replacement is the area where certification is most frequently voided. Every component replacement must use a manufacturer-specified equivalent — 'it fits' is not sufficient.
- Hinge maintenance — tightening fixings, identifying worn or deformed hinges
- Hinge replacement — specification matching, fire rating and correct fixing
- Self-closing device adjustment — permitted range and limits
- Self-closing device replacement — equivalent specification and power classification
- Latch and strike plate maintenance and replacement
- Hold-open device servicing — confirming fail-safe function and alarm connection
- Glazing bead and glazing maintenance — when to refer to a specialist
One of the most important decisions a maintenance operative makes — and one of the most common sources of error. This module gives you the knowledge to make it correctly every time.
- What repairs are acceptable without voiding certification
- Leaf damage that cannot be repaired — core penetrations, structural damage
- When leaf dimensions have been altered beyond acceptable limits
- Frame damage that requires replacement rather than repair
- Situations where no certification evidence is available
- Cumulative deviations — when multiple minor issues combine to void performance
- How to communicate a replace recommendation clearly to the Responsible Person
Correct records protect the maintenance operative, the Responsible Person, and the building's occupants. Under the FSO and the Fire Safety (England) Regulations 2022, maintenance records are a legal requirement — not optional good practice.
- What must be recorded for every door maintained
- Legal record-keeping obligations under the FSO and FS(E) Regulations 2022
- Photographic evidence — before, during and after maintenance
- Recording component replacements — product references and specification evidence
- How to document a replace recommendation and follow up
- Record retention and how long to keep maintenance logs
Is this course right for you?
Who should take this course?
This qualification is designed for anyone who services, repairs or maintains fire doors as part of their day-to-day work — whether in a specialist fire door role or as part of a broader building maintenance function.
Building maintenance operatives
In-house maintenance teams who service fire doors as part of a wider planned maintenance programme.
Social housing maintenance teams
Housing association and local authority maintenance staff responsible for fire door upkeep across residential portfolios.
Facilities management contractors
FM companies providing planned preventative maintenance services that include fire door servicing.
Specialist fire door contractors
Companies offering fire door maintenance as a dedicated service to building owners and managing agents.
Caretakers and site managers
Those responsible for reactive maintenance on fire doors in commercial or residential buildings.
Property managers
Managing agents who need to understand what compliant maintenance looks like when procuring and overseeing contractor work.
There are no formal entry requirements. A basic familiarity with building maintenance is helpful. This course pairs well with the NFAQ Fire Door Inspection Award for those who both inspect and maintain fire doors.
How you'll be assessed
Assessment — one component
Assessment for this Level 2 award is by multiple choice question paper only. Results are instant. Both a pass mark and a minimum performance on safety-critical questions are required.
Multiple choice assessment
What the assessment covers
Learners who do not pass on their first attempt receive feedback identifying the topic areas to review before resitting.
Your qualification
NFAQ digital certificate
NFAQ Award in Fire Door Maintenance (NFAQ-FDIM-L2)
Your NFAQ digital certificate is issued within three working days of passing the assessment. Each certificate carries a unique reference number instantly verifiable at nfaq.co.uk/verify — giving employers, building owners and Responsible Persons confidence that maintenance work is being carried out by a person with the required knowledge.
Common questions
Frequently asked questions
Ready to enrol?
Enrol on this course
Complete your enrolment online. Instant access to all seven modules and the assessment is granted on payment. Invoiced payment is available for organisations enrolling five or more learners.
You may also be interested in
NFAQ Award in Fire Door Inspection
The professional inspection qualification — nine modules covering systematic methodology, defect classification and compliant reporting.
NFAQ Award in Fire Door Installation
Correct, compliant installation — scope of test, EFoA, frame fitting, seals, hardware and Regulation 38 handover.
Regulation 10 — Fire Door Awareness
For Responsible Persons — quarterly and annual inspection duties under the Fire Safety (England) Regulations 2022.
Ready to get qualified?
Join maintenance teams across the UK building their fire door credentials with NFAQ. Enrol today and start studying immediately.
Questions? Call us on 020 3026 4629 · Mon–Fri 8:30–17:00