, please spend more than £50Description
The passenger transport edition, written for PSV operators.
The complete document system for coach, bus and minibus operators, with passenger safety, PSVAR and school transport treated as core. Aligned to the DVSA Guide to Maintaining Roadworthiness and the Senior Traffic Commissioner's statutory guidance.
- 38 editable documents
- Coaches, buses & minibuses
- Instant download
A complete, professional compliance system.
- O-Licence applications demonstrate to the Traffic Commissioner that effective management systems are in place from day one.
- Public inquiry readiness a complete, current document system is your evidence of effective management.
- DVSA encounters & audits walk any examiner through your policies, records and planners with confidence.
- Day-to-day control planners, registers and logs that keep inspections, licences and downloads on schedule.
- Driver standards an issue-ready Driver Handbook with signed declarations for every driver’s file.
- Continuous improvement a built-in annual review cycle with corrective action tracking.
All 38 documents.
Every document in the pack, organised as you will find it in the download.
Handbooks, the heart of the systemThe two master documents that tie everything together
- Operator Handbook your master compliance manual: licence undertakings, responsible people, the full document map, maintenance and drivers’ hours systems, audit cycle and public inquiry readiness
- Driver Handbook issued to every PCV driver: licensing, daily walkaround checks (including emergency exits and wheelchair equipment), drivers’ hours and tachographs, a dedicated passenger safety section covering PSVAR and school transport, health and eyesight, driving standards at work and in private driving, incidents and security, ending in a signed driver declaration
Vehicle & maintenance policies (9)Roadworthiness from first use to disposal
- Servicing & Roadworthiness Policy: inspection intervals, brake performance assessment, MOT and contractor management
- Daily Walkaround Check Policy
- Fleet Management Policy
- Tyre Management Policy
- Vehicle Safety Equipment Policy
- Safe Loading Policy: adapted for luggage, mobility equipment and ancillary goods
- Insurance Policy
- Vehicle Excise Duty Policy
- Fuel, Emissions & Air Quality Policy
Driver & people policies (10)From recruitment to refresher training
- Drivers’ Hours & Working Time Policy: full limits tables for assimilated and GB domestic rules
- Driver Induction Policy
- Continual Professional Development Policy: Driver CPC and Transport Manager refresher planning
- Health & Eyesight Policy: medicals, eyesight checks, drugs and alcohol
- Driving Standards Policy
- In-Vehicle Communication Policy
- Infringements Policy: analysis, debriefs and escalation
- Responsible People Policy
- Staffing & Resources Policy
- Whistleblowing Policy: not found in most competitor packs
Operations & governance policies (13)Licensing, records, routing, security and review
- Annual Compliance Review Policy
- Operator Licensing Policy: undertakings, operating centres and 28-day notifications
- Records Management Policy
- Legal Updates Policy
- Communication Policy
- Complaints Policy
- Health & Safety Policy (Transport)
- Routing Policy: bridge strikes, weight limits and clean air zones
- Traffic Collisions Policy
- Passenger Safety Policy boarding and alighting, PSVAR wheelchair access, seat belts, standing passengers, school transport and safeguarding
- Specialist Operations Policy: abnormal loads, ADR, lifting, refrigerated and waste
- Operational Security Policy: including clandestine entrant prevention
- Counter Terrorism Policy
Forms & stationery pack (6 forms)Print-ready working forms for daily compliance
- Daily walkaround check: 18-point checklist with nil-defect recording
- Vehicle defect report with rectification sign-off
- Driver licence check record
- Drivers’ hours infringement debrief
- Collision / incident report: including bridge strike duties
- Driver induction checklist
Risk assessment package (6 assessments)Transport-specific, with a 5×5 scoring matrix
- Driving at work (on-road operations)
- Loading and unloading
- Coupling and uncoupling
- Yard and workplace transport
- Vehicle maintenance activities
- Lone working and night operations
Excel management tools (2 workbooks)The registers and planners that run your operation
- Fleet Operator Master Spreadsheet vehicle register, 52-week safety inspection planner, driver register, licence check log, tachograph download log and training matrix, with overdue dates flagged automatically
- To-do, Status & Review Tracker implementation checklist for all 38 documents, a corrective action log and a 21-point annual review checklist
Built for passenger operators.
Coach operators
Private hire, tours and continental work, with the drivers’ hours and routing content your operation runs on.
Bus & stage carriage
Registered local services: passenger safety, accessibility and complaints handling as core documents.
Minibus & school transport
Community transport and home-to-school contracts, including safeguarding-aware passenger safety content.
From download to compliant.
Purchase and download instantly
One zip file containing all 38 documents in Word and Excel format
Customise to your operation
Amber callouts in every document show exactly what to adapt; bracketed fields take your company details
Approve, issue and review
Sign off each document, brief your team, and let the tracker keep the whole system in date
Restricted Licence Support.
Monthly support from our compliance team by Teams, phone and email, with the Restricted pack included.
Operator licence applications.
Full application management for Standard National, International and Restricted licences.
Licence review & evaluation.
An on-site audit of your systems and records against Traffic Commissioner standards.
Evidence effective management from day one.
38 editable documents, instant download.
Suitable for HGV and PCV operators of any size. Requires Microsoft Word and Excel or compatible software. This pack provides template documentation and is not a substitute for professional advice on a specific licensing matter.
