, please spend more than £50Description
Your transport compliance department — without employing one
You hold a restricted operator licence because moving goods is part of your business, not your business. But the undertakings you gave the Traffic Commissioner — roadworthy vehicles, recorded checks, drivers’ hours compliance, proper records — need someone who knows them inside out. This service gives you that person: ongoing, named support from our transport compliance team for £180 per month including VAT, with no long-term contract.
Ask us anything, as often as you need: by Microsoft Teams, telephone or email. From “can my driver do this run legally?” to a DVSA letter you weren’t expecting, you get an answer from someone who deals with this every day.
What’s included every month
Unlimited advice line — MS Teams, telephone and email support on licensing, maintenance, drivers’ hours, driver management and record keeping.
Compliance pack included — the full Restricted Operator Licence Compliance Pack (worth £299) is included, and we help you implement it.
Record keeping systems — we help you set up and maintain defect reporting, inspection planning, licence checking and tachograph download disciplines that stand up to scrutiny.
Operator licence management — support using the Vehicle Operator Licensing (VOL) system: adding and removing vehicles, keeping details current, and making the 28-day notifications on time.
DVSA encounters and correspondence — guidance when the unexpected happens: roadside prohibitions, OCRS movements, DVSA letters and Traffic Commissioner correspondence.
Regulatory updates — we tell you when the rules change and what, if anything, you need to do about it.
How it works
Who it’s for
Own-account operators
Builders, manufacturers, wholesalers and retailers running vehicles on a restricted licence without in-house transport expertise.
New licence holders
Just been granted a licence and want to start with systems that work — not learn from a DVSA visit.
Operators under pressure
Had an encounter, a prohibition or a warning letter and need to put things right, demonstrably and fast.
Prefer to start with the documents?
If you only need the paperwork, the Restricted Operator Licence Compliance Pack is £299 as a one-off download — and if you join this service later, it’s included anyway. Sending your Nominated Responsible Person on our 1-day Operator Licence Awareness Training (OLAT) course pairs well with either.
Service billed monthly at £180 including VAT (£150 + VAT); cancel with 30 days’ notice. Support is provided during business hours by MS Teams, telephone and email. This service provides compliance guidance and is not legal representation; where a matter requires a solicitor (for example at public inquiry) we will say so and can recommend specialists.
