Level 2 Award in Food Hygiene
Keeping food safe from delivery to plate: hazards, temperatures, hygiene, cleaning and the law.
In this course
- Explain your legal responsibilities as a food handler
- Describe the four types of food hazard
- Explain how bacteria grow and cause food poisoning
- Control food temperatures safely
- Follow high standards of personal hygiene
- Keep premises clean and free from pests
Everything from the presentation, set out so you can read it at your own pace and come back to it later.
Why food safety matters, and your legal duties
The law sits behind everything you do in a kitchen. The Food Safety Act 1990 makes it an offence to sell food that is harmful or not of the quality demanded, and food hygiene regulations explain how businesses must work. You carry your own duties as a handler, from keeping your work area clean to reporting illness, while the business must register with the council at least 28 days before trading, use a HACCP-based system, and train and supervise staff. If something goes wrong, records, training and procedures are the evidence that reasonable precautions were taken.
The law
- The Food Safety Act 1990 makes it an offence to sell food that is harmful or not of the quality demanded
- Food hygiene regulations set out how food businesses must work
Food handlers must
- Keep themselves and their work area clean
- Handle food safely and follow procedures
- Report illness and anything unsafe
Food businesses must
- Register with the council at least 28 days before trading
- Have a food safety management system based on HACCP
- Train and supervise staff
Food safety starts with knowing what you are guarding against. There are four types of hazard, and each one can reach food in a different way: living organisms, foreign objects, chemicals and allergens. Microbiological hazards are the most common cause of food poisoning, but a stray hair or a splash of cleaning product can be just as serious for the customer who finds it. Thinking in these four groups helps you spot risks at every stage, because your job is to keep all four out of the food you handle.
Microbiological
Bacteria, viruses, moulds and parasites. The most common cause of food poisoning.
Physical
Foreign objects: glass, hair, plastic, jewellery, packaging, pests.
Chemical
Cleaning products, pest control chemicals, or residues getting into food.
Allergenic
Any of the 14 allergens getting into food they should not be in.
How bacteria grow, and how they make people ill
In the right conditions, some bacteria can double in number every 10 to 20 minutes.
Bacteria need four things to multiply: food, moisture, warmth and time. They thrive on high-risk, ready-to-eat foods such as cooked meat, dairy, rice and eggs. The danger zone runs from 8°C to 63°C, with the fastest growth around body temperature, 37°C. Because some bacteria can double in number every 10 to 20 minutes, a few can become millions given enough time. The practical lesson is that taking away any one of these conditions controls growth, which is why temperature and time limits matter so much in your kitchen.
Food
Especially high-risk, ready-to-eat foods like cooked meat, dairy, rice and eggs.
Moisture
Most foods contain enough water. Dried foods become risky once water is added.
Warmth
The danger zone of 8°C to 63°C. Fastest growth is around body temperature, 37°C.
Time
Given time in the danger zone, a few bacteria can become millions.
Different organisms point to different sources, so the control you use depends on the risk. Raw poultry, meat and eggs call for thorough cooking and keeping raw and ready-to-eat foods apart. Listeria grows even in the fridge, so chilled ready-to-eat foods need to stay chilled and within their use-by dates. Clostridium perfringens and Bacillus cereus become a problem when cooked meat, stews, gravy and rice cool too slowly. Norovirus spreads from infected food handlers, which is why handwashing and excluding ill staff for 48 hours are so important.
| Organism | Common sources | Key control |
|---|---|---|
| Campylobacter | Raw poultry and meat, unpasteurised milk | Cook thoroughly; never wash raw chicken |
| Salmonella | Raw poultry, eggs, raw meat | Cook thoroughly; keep raw and ready-to-eat apart |
| E. coli O157 | Raw and undercooked beef, unwashed vegetables | Cook thoroughly; strict separation |
| Listeria | Chilled ready-to-eat foods, soft cheese, pâté | Keep chilled; respect use-by dates |
| Clostridium perfringens and Bacillus cereus | Cooked meat, stews, gravy and rice cooled too slowly | Cool quickly; hot hold above 63°C |
| Norovirus | Infected food handlers, shellfish | Handwashing; exclude ill staff for 48 hours |
Food poisoning can look like an ordinary stomach bug, and the timing is not always obvious, because symptoms can start within hours or take several days to appear. Some people face a greater risk of serious illness, including babies and young children, pregnant women, older people, and anyone already ill or with a weakened immune system. Spores and toxins add another problem: some bacteria survive cooking, and some toxins are not destroyed by reheating. That is why cooling food quickly and storing it correctly matter as much as cooking it well.
Common symptoms
- Nausea and vomiting
- Diarrhoea
- Stomach pain
- Fever
- Symptoms can start within hours or several days
High-risk groups
- Babies and young children
- Pregnant women
- Older people
- People who are already ill, or have weakened immune systems
Keeping food out of the danger zone
Keep food out of the danger zone, from delivery to plate.
These temperatures work together as limits that keep food out of the danger zone, from delivery to plate. Chilled food must be at 8°C or below by law, with 5°C or below as your target, and hot food stays at 63°C or above. Freezing at -18°C or below stops bacteria growing but does not kill them, so cooking and reheating still matter. Cook to a core temperature of 75°C, or an equivalent such as 70°C for 2 minutes, and reheat thoroughly to 75°C, once only.
Freezer
-18°C or below. Freezing stops growth but does not kill bacteria.
Fridge
8°C or below by law. Aim for 5°C or below.
Cooking
Core temperature of 75°C, or an equivalent such as 70°C for 2 minutes.
Reheating
Reheat thoroughly to 75°C (82°C in Scotland), once only.
Think of temperature control as a chain, where each stage protects the next. It begins at delivery, where you check chilled food is 8°C or below and frozen food is frozen solid, rejecting anything that is not. Store food straight away with raw below ready-to-eat, defrost in the fridge on a tray at the bottom, and cook until the thickest part reaches 75°C. Finish by cooling cooked food within 90 minutes before refrigerating, dividing large amounts into smaller portions so they cool faster.
Delivery
Check chilled food is 8°C or below and frozen food is frozen solid. Reject if not.
Storage
Into the fridge or freezer straight away. Raw below ready-to-eat.
Defrosting
In the fridge, on a tray at the bottom. Fully defrost before cooking.
Cooking
Probe the thickest part: 75°C at the core.
Cooling
Cool quickly, within 90 minutes, then refrigerate. Divide large amounts.
A probe thermometer only helps if you use it properly and can trust the reading. Clean and disinfect it before and after each use, push it into the thickest part of the food, avoid bone and the container, and wait for the reading to settle. Check it regularly, because it should read about 0°C in iced water and about 100°C in boiling water, and record your temperatures in the daily log. Date marks matter too: use by is about safety, while best before is about quality.
How to use it
- Clean and disinfect the probe before and after each use
- Insert it into the thickest part of the food
- Avoid touching bone or the container
- Wait for the reading to settle
Keep it accurate
- Check it regularly in iced water (should read about 0°C)
- And in boiling water (should read about 100°C)
- Replace or recalibrate if it is out
- Record temperatures in your daily log
Cross-contamination and personal hygiene
Cross-contamination is how bacteria travel from raw food to ready-to-eat food, so most of your controls are about keeping the two apart. Store raw food below ready-to-eat food, use separate areas, equipment and utensils, and never wash raw chicken, because it splashes bacteria around the sink. Colour-coded equipment makes separation easier, but follow your own kitchen’s system. Washing your hands after raw food, cleaning and disinfecting surfaces between tasks, and using separate or single-use cloths stop bacteria being carried on your hands and surfaces.
Separate raw and ready-to-eat
- Store raw food below ready-to-eat food
- Use separate areas, equipment and utensils
- Never wash raw chicken: it splashes bacteria
Colour-coded equipment
- Common UK colours: red for raw meat, blue for raw fish, yellow for cooked meat, green for salad and fruit
- Follow your kitchen’s own system
Hands and surfaces
- Wash hands after handling raw food
- Clean and disinfect surfaces between tasks
- Use separate cloths, or single-use cloths
Handwashing is the single most important habit in food safety because your hands touch everything. Know when to wash: before handling food, after raw food, after the toilet, after breaks, after touching bins or waste, and after cleaning. Technique matters as much as timing: warm running water, liquid soap, at least 20 seconds of rubbing across palms, backs, fingers, thumbs, fingertips and wrists, then a thorough rinse. Dry with a disposable paper towel and use it to turn off the tap, and always use the designated handwash basin, never a food sink.
Wet and soap
Wet your hands with warm running water and apply liquid soap.
Rub for 20 seconds
Palms, backs, between the fingers, thumbs, fingertips and wrists.
Rinse
Rinse thoroughly under running water.
Dry
With a disposable paper towel, and use it to turn off the tap.
Your own habits protect the food you handle. Clean workwear worn only at work, hair tied back and covered, and no jewellery beyond a plain wedding band all reduce the chance of anything ending up in food. Cover cuts with blue, waterproof, detectable plasters, and avoid eating, smoking, vaping or touching your face or hair in food areas. If you have diarrhoea or vomiting, report it and stay off work until 48 hours after your symptoms have stopped. Supervisors lead by example, setting the standard for everyone else.
Clean workwear
Clean clothing or uniform, worn only at work. Hair tied back and covered.
No jewellery
Only a plain wedding band. No watches, earrings or false nails.
Cover cuts
Blue, waterproof, detectable plasters.
Report illness
Diarrhoea or vomiting: stay off work until 48 hours after symptoms stop.
No bad habits
No eating, smoking or vaping in food areas. No touching face or hair.
Lead by example
Supervisors set the standard for everyone else.
Clean premises, safe chemicals and keeping pests out
Cleaning and disinfecting are two separate jobs, and the order matters. Detergent removes grease, dirt and food debris but does not kill bacteria. Disinfectant reduces bacteria to a safe level, but it only works properly on a surface that is already clean, so always clean first. Choose disinfectants that meet BS EN 1276 or BS EN 13697, and follow the dilution and contact time on the label. A sanitiser combines both jobs in one product.
Detergent (cleans)
Removes grease, dirt and food debris Detergent cleans, but does not kill bacteria. Surfaces must be clean before a disinfectant can work properly. Always clean before you disinfect
Disinfectant (kills bacteria)
Reduces bacteria to a safe level Use disinfectants that meet BS EN 1276 or BS EN 13697. Follow the dilution and contact time on the label, then rinse if required. A sanitiser does both jobs in one
A reliable clean follows the same stages every time. Remove loose debris first, then wash with hot water and detergent, and rinse away the detergent and loosened dirt. Disinfect next, leaving the product for its full contact time, then rinse again if the label requires it and dry by air or with single-use towels. Around those stages, clean as you go, follow a written cleaning schedule, and store chemicals safely away from food in their original labelled containers.
Pre-clean
Remove loose food debris.
Main clean
Wash with hot water and detergent.
Rinse
Remove detergent and loosened dirt.
Disinfect
Apply disinfectant for the full contact time.
Final rinse and dry
Rinse if required, then air-dry or use single-use towels.
Rodents, insects and birds spread bacteria and contaminate food. Controlling pests is a legal requirement.
Pests spread bacteria and contaminate food, and controlling them is a legal requirement, so prevention is part of everyday work. Learn the signs: droppings, gnaw marks, nests, smears, dead insects and damaged packaging. Then deny pests what they want by sealing gaps, fitting fly screens, keeping food off the floor in sealed containers, cleaning up spills and keeping bins covered and emptied. A professional contractor supports this. If you spot a pest, tell your manager immediately and do not use food that may have been contaminated.
- Signs: droppings, gnaw marks, nests, smears, dead insects, damaged packaging
- Seal gaps around pipes, doors and windows; fit fly screens
- Store food off the floor, in sealed containers
- Clean up spills and keep bins covered and emptied
- Use a professional pest control contractor
HACCP, inspections and food hygiene ratings
HACCP is a structured way of thinking ahead rather than reacting to problems, and every food business must have a system based on it. You look at each step from delivery to service and decide what could go wrong. Then you pick out the critical control points, such as cooking and chilling, and set limits like a 75°C core temperature. You monitor and record your checks and take corrective action when a limit is missed. Safer Food, Better Business, the Food Standards Agency’s free system, is used by many small caterers.
Identify hazards
- Look at every step, from delivery to service
- Decide what could go wrong
Critical control points
- The steps where control is essential, like cooking and chilling
- Set limits, such as 75°C core temperature
Monitor and record
- Check temperatures and record them
- Take corrective action when limits are missed
Safer Food, Better Business
- The FSA’s free HACCP-based system for small businesses
- Many caterers use it
Inspections are how the rules are checked in practice. Environmental health officers can enter and inspect at any reasonable time without an appointment, take samples, photographs and records, seize or detain unsafe food, issue hygiene improvement notices and close premises with an emergency prohibition notice. Serious offences can bring an unlimited fine and up to two years in prison, as well as closure and damage to reputation. After an inspection the business receives a food hygiene rating from 0 to 5, and displaying it is a legal requirement in Wales and Northern Ireland.
Environmental health officers can
At any reasonable time, without an appointment
- Take samples, photographs and records
- Seize or detain unsafe food
- Issue hygiene improvement notices
- Close premises with an emergency prohibition notice
The penalties
And up to two years in prison for serious offences
- Prosecution of the business and individuals
- Closure of the business
- Serious damage to reputation
- Four hazards: microbiological, physical, chemical, allergenic
- Bacteria need food, moisture, warmth and time
- Chill at 8°C or below; hot hold at 63°C or above; cook to 75°C
- Store raw below ready-to-eat, and keep them apart
- Wash hands for 20 seconds; report illness and stay off 48 hours
- Clean, then disinfect; keep pests out; keep records
